Caring for your toys

If your toys ever start looking a little worn from play, apply a light coat of mineral oil. Wipe away any excess with a soft rag. Regularly reapply oil to help seal the wood from ambient moisture. Proper care will extend the life of your favorite Treebeard toy. 

Teach your child responsibility by recruiting their help. This is a fantastic hands-on activity that will keep them occupied for at least 15 minutes.

Return Policy

We strive to bring you the best quality heirloom toys money can buy.  We stand by our work.  If you ever have any problems with your purchase, we will do everything in our power to make it right! We offer a thirty-day return policy. You have thirty days after you have received your item to return it and request a refund.

Please report issues or request a refund by emailing wizard@treebeardtoys.com. We will expediently replace or refund your items. 

To receive a refund, you must ship the item back to us. We will  issue refunds within three days of receiving your return. We will cover the return shipping costs, but the original shipping costs will not be refunded. Please note that payments can only be refunded to the original payment method.

Shipping Information

All products are handmade in our workshop.  We fulfill orders as quickly as we can manage it. In most cases we will have existing stock to fulfill your order. Occasionally we will need to handcraft your toys to order. Most orders will arrive within 1 week, but may take up to 2 weeks in some cases.  You will receive an email confirmation when your package has shipped.